Legal Information

Privacy Policy

At Inversiones Autolife C.A., we respect our customers' privacy and are committed to transparency in the handling of your personal data.

Collection of Personal Data

We collect personal data necessary to offer you a personalized and improved service. This includes, but is not limited to, your name, phone number, and email address. Data is collected when you make a purchase, register for our loyalty programs, or participate in promotions.

Purpose of Data Processing

We use your personal data to:

  • Send you exclusive offers and promotions
  • Inform you about product bundles and special prices
  • Manage loyalty points and customer levels
  • Offer you discounts on future purchases
  • Notify you about the opening of new locations
  • Improve our service and product offering

Communication Frequency

The frequency of our communications may vary, but our goal is not to overload your inbox and to send messages only when we believe they are of interest to you. Mechanisms will be established so you can adjust this frequency.

Your Rights

As the owner of your personal data, you have the right to:

  • Access the personal information we have about you
  • Request the correction of any incorrect data
  • Request the deletion of your personal data from our database
  • Object to or restrict the processing of your personal data
  • Withdraw your consent for the use of your data at any time

Consent and Confirmation

By providing us with your personal information, you authorize us to use it for the purposes mentioned above. We will request your explicit confirmation to continue sending you promotional communications after your first purchase.

Important: If you choose not to receive messages, you will not be able to access certain promotions exclusive to subscribers.

Protection of Your Data

We implement technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Policy Modifications

We reserve the right to modify this privacy policy at any time. Any changes will be effectively communicated through our website and, when appropriate, through direct notification.

Understanding and Acceptance

Please make sure to read and understand this policy in its entirety. Your continued use of our services constitutes your acceptance of our privacy practices.

Contact

If you have questions about our privacy practices or wish to exercise any of your rights, please visit our contact page for information on how to reach us, either in person, by email, or via WhatsApp.

Effective Date

This policy is effective as of April 9, 2023